Frequently Asked Questions

What is Healthnetwork's mission?

Healthnetwork Foundation is a nonprofit whose mission is to improve medicine for all by connecting CEOs and business leaders with leading hospitals to provide the best access to world class care and increase philanthropic funding at its hospitals.



When should I call Healthnetwork?

ONE CALL STARTS IT ALL   +1 866-968-2467 | +1 440-893-0830

When faced with a medical issue, Healthnetwork offers the certainty of more options from top hospitals, better opportunities to ask questions of noted experts and the reassurance of knowing you made the right choice. Every day, Healthnetwork Medical Coordinators assist our Supporters in various ways.

  • All Health Issues, including Cancer, Cardiovascular, Digestive, Neurological, Orthopedic and Urological
  • Pediatric Specialists
  • Mental Health | Addiction Treatment Services
  • Prevention and Wellness Resources, including Executive Health and Travel Health Advisor reports








What types of medical requests can Healthnetwork help?

Healthnetwork Medical Coordinators field calls for referrals for many medical conditions.

No issue is too big or too small.  The following are some of the medical issues in which we frequently assist: 

  • Addiction Treatment
  • Cancer
  • Cardiology/Heart Surgery
  • Ear, Nose & Throat
  • Executive Health Scheduling
  • Eye Disorders
  • Dermatology
  • Digestive/Gastroenterology
  • General Surgery
  • Gynecology
  • Hematology
  • Kidney Issues/Nephrology
  • Neurology/Neurosurgery
  • Orthopedics
  • Pediatrics
  • Prevention & Wellness
  • Psychiatry/Psychology
  • Spine Issues
  • Urology
  • Women's Health         




What happens when I call?

AFTER YOU CALL     Finding Answers | Immediate Access to Care

Healthnetwork partners with you in the following ways:

  • Rapid, High Touch Facilitation of Appointments for Diagnosis or Second Opinions
  • Assistance for Spouses, Children and Parents
  • Hospital Concierge Services at Select Hospitals
  • Personalized Medical Research led by Healthnetwork’s Medical Director

At every step your Healthnetwork Medical Coordinator will compassionately support and assist as your confidential patient advocate to ensure that you receive the care you need: finding answers, connecting to excellent care by the right team of specialists at the most respected hospitals in the U.S.  And when you’ve had an exceptional healthcare experience Healthnetwork helps to facilitate your philanthropic demonstrations of support. 

Can Healthnetwork connect me to any hospital in the world?

With our supporters’ best interests in mind, Healthnetwork has partnered with more than 40 of America’s top medical institutions. Healthnetwork’s Medical Coordinators will provide you with unique facilitation services to ensure that your medical situations are handled with attentive, uncompromising support and unmatched competence.

The hospitals within our network will provide you and your loved ones with outstanding medical care and attention you deserve.

Who is eligible for Healthnetwork services?

Healthnetwork currently serves more than 26,000 chief executives and business leaders around the world, most of whom are members of select presidential and leadership groups. 

Supporters may use Healthnetwork’s highly personalized medical referral services for themselves and their spouses, their children and their parents.

Supporters wanting to extend Healthnetwork’s services to other qualified leaders, key employees, extended family or friends should call the Healthnetwork office at 866-968-2467 directly to discuss.

When are the Healthnetwork Medical Coordinators available?

You can reach your Healthnetwork Medical Coordinator

  • PHONE:  Monday through Friday, 7:30 a.m. – 6:00 p.m. Eastern Standard Time
    • 1-866-968-2467   |  1-440-893-0830
  • EMAIL:

You can reach Teresa Butler, the Healthnetwork Medical Coordinator in CINCINNATI

PLEASE NOTE that medical requests received after hours will be addressed by the Medical Coordinators as soon as possible; however, they may not be able to respond until the next business day. 

Healthnetwork is not an emergency referral service. In an emergency, please call 911 and/or go to the nearest emergency room.


Why is Healthnetwork a 501(c)(3) organization?

Rather than operate Healthnetwork as a profit-making venture, founder Bill Rowley was far more interested in giving back to his peers by creating a model that would help families in their time of crisis and encourage those whom  Healthnetwork has helped to fund critically needed medical research and development. 

Healthnetwork's mission is to provide the best access to business leaders creating a bond between leaders and hospitals with the goal of improving medicine for all.

Healthnetwork's nonprofit model mirrors many of its hospitals' nonprofit models.


What is Healthnetwork GOLD Support?

Donating to Improve Medicine | For You and the Families Who Follow 

Healthnetwork GOLD Supporters value their health options, the access to high ranking hospitals and the importance of giving to medical research – making medicine better for all. They are a generous group of thoughtful individuals who understand the value of supporting the long-range sustainability of the Foundation that made such a positive difference in their lives--their benevolence today will enable Healthnetwork to facilitate high touch VIP healthcare access for their generation and the generations that follow.  We welcome you to join in Healthnetwork’s tradition of giving. 

Healthnetwork Foundation is the only nonprofit offering high touch healthcare services to CEOs and business leaders while providing opportunities to support medical research. This powerful model leads to the advancement of research initiatives for the benefit of all.  

We are here to make a significant difference in your life and the lives of those you care about most. Your Healthnetwork Foundation GOLD Support allows us to make life-changing connections today and will ensure that we can be here for the generations that will follow in your footsteps.


  • Annual donations to support physicians’ research
  • Rapid high touch advocacy and coordination at more than 40 highly ranked hospitals
  • Health education and customized medical information


  • Dedicated GOLD Access Line [866-968-2468]
  • GOLD Access App for smart phones
  • Invitations to health education events
  • Travel Health Advisor program

Many Healthnetwork GOLD Supporters trust and rely on Healthnetwork for their health needs and for direction in funding medical centers and/or physician research initiatives. We encourage you to continue the tradition of giving with our Foundation to make medicine better for all.

Healthnetwork Foundation is the only nonprofit whose mission is to improve medicine for all by connecting business leaders with leading hospitals and their doctors to provide the best access to world class care and increase philanthropic funding for medical research.

As a 501(c)(3) nonprofit organization, all donations to Healthnetwork are tax-deductible as allowed by law. 

Do I get discounted medical care?

Once we connect you with our hospital partners, you will work directly with the hospital concerning your payment and insurance issues. You are responsible for the cost of all medical care you receive from the hospital and physician. Healthnetwork does not get involved with any health insurance, billing or payment issues. Please check with your health insurance carrier for coverage information before making a decision to use a hospital or physician. 


Where is Healthnetwork located?

Healthnetwork Foundation is a global nonprofit foundation located in Chagrin Falls, Ohio.

In 2009, a second office was opened in Cincinnati, Ohio, to help members within the Cincinnati hospital network.